Extended features

Extended features are standard SugarCRM features that are extended to ismPro

Activities

This is the cornerstone of the Communicational Framework. Most basic calendaring programs allow you to view your appointments and tasks on your calendar, but they don’t offer a way of cross-referencing an appointment to a record. You can associate an activity (such as a call, meeting, or task) with just about any record type. Within the context of ismPro, this means that all activities related to Issues, Issue Alternatives, Action Plans and Action Plan Items is just a click way.

Documents

Put everyone on the same page by sharing documents among all issue related stakeholders. It works well if several people are editing the same document and there is a need to keep track of the various versions.

Emails

This module is an email client that enables you to manage your emails.You can send and receive e-mails from within ismPro. This means “no more hunting for that email in your inbox”. All emails related to Issues, Issue Alternatives, Action Plans and Action Plan Items can be found, and even sent, from a subpanel in the corresponding record type. Now you can keep track of everything. Nothing gets lost!